helping organizations solve problems and enhance employee engagement

Results For Change


Results For Change offers a number of lively, interactive, motivating and hands-on courses that help create solutions to real problems in areas essential for business success. Sessions are developed to use real life business situations particular to your company or industry. Participants get the chance to practice with these case examples using the tools presented from each module. Through these team interactions learning is integrated from the entire group.

 Course Outlines


  •  Developing Your Critical Thinking Skills


The course will cover the core elements in the critical thinking process and help participants analyze the different styles of thinking. This session also will assist you identify and challenge “automatic thinking” and get to the heart of any problem. It will then focus on how critical thinking can be applied to workplace issues and challenges and sharpen your analytical skills for more effective exploration of problems, the search for alternative solutions, consideration of consequences and the establishment of action plans.

 

  • High Impact Problem Solving


Is there an issue/challenge/situation you would like to improve? This workshop will show you how to apply a proven six step method to break down complex problems and gain clarity about developing possible solutions. The course will present you with a model to tap into the know-how of all individuals involved in the situation, develop consensus and gain commitment to improve your results. It will also assist participants in explore innovative approaches that will help increase the number and quality of options that can be generated and create an implementation plan and review process


  • Getting Results - When You’re Not in Charge


When you’re working on cross functional or other teams discover how you can get commitment and achieve your best results. If you don’t have the power of being someone’s boss, you have to rely on using other techniques to get things done. This session focuses on creating a constructive and effective team atmosphere using the “4R Model” (Result, Relationship, Relevance and Reality) to take advantage of everyone’s strengths and compensate for the limitations that might be a part of the team’s structure. A plan to create your team will then be made to have your result become a reality.


  • Strategic Planning

Strategic planning determines where the organization is going over the next few years, how it’s going to get there and how it’ll know if it got there or not. We will start with a strategic review and analysis of the agency’s current environment. Our plan is to set up a system to obtain all staff input.Through a series of meetings, we will then assess our vision and mission and develop options and alternative actions to meet the upcoming envisioned future. The product of the process will be a plan to use to set direction for goals and issues to focus on for the defined time period. It will also outline the programs and services the agency will provide and an action plan to address those issues.  


  • Mastering Creativity and Innovation


Find out how to anticipate and overcome mental barriers to change and understand methods for securing buy-in for new initiatives. You will explore proven tips and techniques for creating a work environment that encourages out-of-the-box thinking and risk taking. Find out how to use “tried and true” formulas for eliciting new ideas and fostering a climate of innovation. You will also practice using these creative thinking methods to generate ideas and apply them to improve your own specific systems, processes and products.


  • Building and Managing Highly Effective Teams


This workshop offers a process designed to increase the ability of established and new teams to work together by analyzing and building on its strengths, eliminating ineffective practices, and preparing a plan for sustained effectiveness. By looking at each team member’s strengths and limitations you will get an accurate overall assessment of the team. You will then be able to create a plan and build a team capitalizing on current strengths, reducing ineffective practices, and preparing a plan for ongoing team effectiveness.


  • Managing Organizational Change


This workshop looks at, what change means and why we need change. The identification and impact of strategic pressure points that facilitate and/or inhibit the process will be discussed. Exploring how we can assess and increase change readiness and design a communication strategy are critical. We will also include how to identify and understand resistance as well as how we could deal with it. Finally, we’ll discuss the role of the change leader and working with other change partners to develop the creation of an inclusive change management plan.


  • Increasing Interpersonal Skills for Enhancing Communication


How to improve speaking and listening are the two prime components of the course. Learning how you can expand your use of questions will provide an invaluable tool to help you gather information, propose new ideas, reach agreement and initiate action. Since listening is most complex, you will get a chance to assess your ability in this area and learn how to listen more effectively. By using active and reflective listening as well as empathy and other listening tools you will become a more effective communicator.


  • Dynamic Decision Making


Learn how to make better decisions in both large and small situations. Through workshop discussion, actual practice and using a specific process, you will discover how to work most effectively with individuals and groups to make your best decisions. You will learn what you need to know and do to make an effective decision, as well as how to explore options, make choices, move to action and test the validity of your choices. How to deal with different styles and avoid many common “traps” will also be examined.


  • Negotiating for Success


Through this session you will receive step-by-step guidance in effective negotiation - starting from establishing a formal planning process to prioritizing issues, mastering techniques and negotiating as part of a team. As you develop plans and strategies you will learn when and when not to negotiate. You will also identify and practice specific behaviors to adopt at each stage of the negotiation process and how to adjust your communication style to achieve positive results.


  • Taking Control of Your Time Through Better Time Management


The important steps you can take for managing your time are key elements of this course. This session will help you identify causes of procrastination and indecision, pinpoint personal time wasters and increase your concentration and focus. Specific areas in how people, processes and personal qualities effect the way you mange time will be discussed. You will also learn how to get better organized, prioritize your activities, set boundaries, organize email, use delegation and create a time management work plan.


  • Improving Your Powers of Persuasion


Find out how to position an idea, approach or solution in a way that appeals to others. In this workshop you will learn the Five Essential Elements of Persuasion: establishing credibility, understanding your audience, finding common ground, building a solid argument and using effective communication. You will also learn a process that enables you to develop the trust of your team before you deal with emotions and resistance to change, with the ultimate goal of accepting and working with the attitudes, opinions and behaviors of others.


  • Peer Coaching for Results – Maximizing Your People Resources


Through Coaching for Results you will learn a method for assisting, encouraging and motivating other people with the aim of helping them achieve a desired goal or develop specific skills. The process highlights what people can achieve, through peer coaching and mentoring support. The course covers what kind of training is needed and how coaches/mentors will be matched. Ongoing peer-to-peer meetings will also be discussed, so that coaches are given adequate support and a clear roadmap for success.


  • Essentials of Managing Conflict


Become aware of the different "conflict modes" available to you and learn how to choose the mode that is most appropriate in each conflict situation you encounter. Specific objectives are to help you become more aware of your own conflict style preferences and analyze its effectiveness in different situations. You will also learn how to recognize and understand the conflict styles of others so that you can assess conflict situations and achieve agreement on how to respond to those challenges in the most productive way.


Improving Your Management Effectiveness
Select any of these individual topics or create a mix of those you need to benefit your employees.

Learn, update and practice: 


● Leadership and Management skills      

● Strategic Planning      ● Motivation 
● Feedback       ● Controlling Emotions  

● Delegation     ● Performance Appraisal   

● Coaching/Mentoring   ● Communication​

Delivery Options:sessions can consist of mixed and matched topics and could include follow-up coaching.

● Lunchtime- information, a tool and practice.

● ½ Day: – more information, a tool and specific implementation practice.

●1 Day: in-depth information, tool/s, individualized implementation practice and planning.

● 2 Day: in-depth information, tools, individualized implementation practice and creation of a comprehensive plan.